General information gathering, clients vision defining, finding issues and pain points, competitor analysis, gathering user requirements.
Exploring different solutions to fix a design problem and create a coherent experience that suits users and business goals.
I conducted and facilitated a
workshop with stakeholders (including client’s and developer’s team)
During the 6 hours workshop, we identified key users, their goals and pains, created
3 personas and main
scenarios for each of them.
User-journey-map-to-be were created for each user type.
Other UX deliverables at this stage:- User Stories
- Technical requirements, technical feasibility and importance of features